Shipping Policy

• Order & Delivery Process
  “All garment measurements and orders are handled through our authorized partners. Once your local specialist has taken your measurements, they’ll place the order on your behalf and handle delivery timelines.”

​

• Lead Times
  “Custom garments are made to measure in Europe and typically ship within 8–14 business days after your order is placed by your local retailer.”

​

Returns & Exchanges

​

• No returns, exchanges, or refunds are possible once your custom order has been placed.

​

• Exceptions: If an accredited LIPOLINE partner makes a measurement error, or if the finished garment does not fit as intended, we will either:

  • Remake the product at no additional cost, or

  • Issue a full refund.

​

To request an evaluation, please contact us within 14 days of delivery, providing photos and a description of the issue. Our team will guide you through the next steps.