Refund Policy
Refund Policy
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Final Sale: All custom-made orders are final and non-refundable once placed.
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Eligible Refunds: A full refund will be issued if:
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An accredited LIPOLINE partner has made an error in your measurements, or
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The garment is defective or fails to fit as intended despite correct measurements.
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Requesting a Refund:
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First contact the official retailer that has placed your order and done the measurement session.
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Contact us within 14 days of delivery at sales@lipoline.fr.
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Provide your name last name, photos of the garment in question, and a description of the issue.
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Refund Process:
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Upon verification, we will process your refund to the original payment method within 10 business days.
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If you prefer a remake instead of a refund, let us know—your replacement garment will be produced free of charge.
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Please retain all packaging and shipment labels until your claim is resolved. If you have any questions, our team is here to help.